cc7 Responsible Gaming

cc7 is strictly for players who are 21 years of age or older and are physically located in the Philippines. We verify age during the registration process and reserve the right to request supporting identification documents at any time. If we discover that a player is underage, the account will be closed immediately and any remaining balance will be handled in accordance with our Terms and Conditions. We take this obligation seriously because protecting young people from gambling harm is a non-negotiable part of how we operate. Parents and guardians are encouraged to use device-level parental controls to prevent minors from accessing online gaming platforms, including cc7. If you suspect that a minor has created an account, please contact [email protected] right away so we can investigate and act promptly.

cc7 provides practical tools that let you manage your own gaming activity directly from your account settings. You can set a daily, weekly, or monthly deposit limit so that your spending never exceeds what you are comfortable with — once a limit is set, it takes effect immediately and can only be lowered right away, while increases require a cooling-off period to prevent impulsive decisions. Session time reminders can be configured to alert you after a set number of minutes, giving you a natural pause to check in with yourself before continuing. If you feel you need a longer break, a temporary self-exclusion lets you lock your account for a defined period — from 24 hours up to several months — during which you will not be able to log in or place any bets. For players who decide they need a permanent break, a full self-exclusion option is also available; once activated, this cannot be reversed, so please consider it carefully before requesting it. All of these tools are designed to put you in the driver's seat, and our support team at [email protected] can help you activate any of them if you have difficulty finding them in your account.

Gaming becomes a problem when it stops being entertainment and starts causing stress, financial difficulty, or harm to your relationships. Some warning signs to watch for include spending more money than you planned, chasing losses by placing bigger bets to try to win back what you lost, feeling anxious or irritable when you are not playing, lying to family or friends about how much time or money you spend on gaming, and borrowing money or selling possessions to fund your play. If any of these signs feel familiar, it is important to take them seriously — problem gambling can affect anyone, regardless of income or background, and it tends to get worse without intervention. The good news is that help is available, and taking the first step to acknowledge the issue is the most important move you can make. cc7 encourages any player who is concerned about their gaming behaviour to use our self-exclusion tools immediately and to reach out to a professional support service.

If you or someone you know is struggling with gambling-related issues, professional support is available in the Philippines. The National Council on Disability Affairs and various mental health organisations across the country offer counselling and referral services for people affected by problem gambling. You can also speak to a trusted doctor, psychologist, or social worker who can connect you with the right resources in your area. Gamblers Anonymous Philippines holds regular support group meetings where you can share your experience in a confidential, non-judgmental environment alongside others who understand what you are going through. cc7 strongly encourages players to seek help early — the sooner you reach out, the easier recovery becomes. Our platform will never penalise you for using self-exclusion or for seeking help, and we will cooperate fully with any support process you undertake. Remember: gaming is meant to be a source of entertainment, not a source of stress, and there is no shame in asking for support.