cc7 Privacy Policy

When you create an account on cc7, we collect the personal details you provide during registration — including your full name, date of birth, email address, and your chosen username and password. We also collect information about how you use the platform, such as the games you play, the bets you place, the amounts you deposit and withdraw, and the times you log in and out. This activity data helps us keep your account secure and ensure the platform runs correctly for you. When you make a deposit or request a withdrawal, our payment processing partners may collect additional financial details such as your GCash number or bank account information, which are handled according to their own privacy standards. We do not store your full payment credentials on our servers — only the minimum reference data needed to process and verify your transactions.

We also collect technical information automatically when you visit cc7, including your IP address, browser type, device model, operating system, and the pages you view. This technical data is used solely for platform security, fraud prevention, and improving the overall experience for players in the Philippines. We do not use this data to build advertising profiles or sell it to third parties. If you contact our support team at [email protected], we will also retain a record of that correspondence so we can follow up and resolve your concern properly.

The primary reason we collect your personal information is to operate your cc7 account — processing your deposits and withdrawals, verifying your identity, and making sure your gaming activity is recorded accurately. We also use your information to comply with our legal and regulatory obligations, which may include identity verification checks required under Philippine law and anti-money laundering procedures. Your email address is used to send you important account notifications such as password reset requests, transaction confirmations, and security alerts. We do not send unsolicited marketing emails, and we will never sell your contact details to advertisers or third-party marketers.

We use aggregated, anonymised data about platform usage to improve our services — for example, to understand which sports markets are most popular among Filipino players or to identify technical issues that need fixing. This aggregated data cannot be used to identify you personally. If we ever wish to use your personal data for a purpose not described in this Privacy Policy, we will notify you in advance and, where required by law, ask for your consent before proceeding. You always have the right to withdraw consent for optional uses of your data without affecting your ability to use the core platform.

cc7 does not sell, rent, or trade your personal information to any third party for commercial purposes. We share your data only in the limited circumstances described here. First, we share necessary information with our payment processing partners — such as local e-wallet and bank transfer providers — solely to complete your deposit and withdrawal transactions. These partners are contractually required to handle your data securely and to use it only for the purpose of processing your payment. Second, we may share data with identity verification services when we are required to confirm your age or identity under Philippine regulations.

Third, we may disclose your information to law enforcement agencies, regulatory bodies, or courts if we are legally required to do so — for example, in response to a valid court order or a request from a Philippine government authority. We will only disclose the minimum information necessary to comply with such a requirement. Finally, if cc7's business is ever transferred or acquired, your data may be transferred as part of that transaction, but the new operator would be required to honour the commitments made in this Privacy Policy. We will notify you of any such change through a notice on the platform.

We take the security of your personal information seriously and apply a range of technical and organisational measures to protect it. All data transmitted between your device and the cc7 platform is encrypted using industry-standard TLS (Transport Layer Security) protocols, so your login credentials and payment details are protected in transit. Passwords are stored using strong one-way hashing — we never store your password in plain text, and our staff cannot read it. Access to personal data within our organisation is restricted on a need-to-know basis, and all team members with access to player data are trained in data handling best practices.

Despite these measures, no online platform can guarantee absolute security, and you also play an important role in keeping your account safe. You should use a strong, unique password for your cc7 account, never share your login credentials with anyone, and log out of your account when using a shared or public device. If you believe your account has been accessed without your authorisation, please contact [email protected] immediately so we can take action to protect your account. We review our security practices regularly and update them as needed to address new threats and maintain a safe environment for all players in the Philippines.

As a player based in the Philippines, you have a number of rights regarding the personal information we hold about you. You have the right to request a copy of the personal data we hold on your account — simply contact [email protected] and we will provide this within a reasonable timeframe. You also have the right to ask us to correct any inaccurate or incomplete information we hold about you, and we will update our records promptly upon receiving a valid request. If you believe we are processing your data unlawfully or without a valid basis, you have the right to object to that processing.

You may also request that we delete your personal data in certain circumstances — for example, if you close your account and we no longer have a legal obligation to retain your records. Please note that some data may need to be retained for a period after account closure to comply with financial regulations and anti-money laundering requirements. If you wish to exercise any of these rights, please write to us at [email protected] with your request and we will respond as quickly as possible. We will never penalise you for exercising your data rights, and doing so will not affect your ability to use the cc7 platform while your account remains open.

cc7 uses cookies and similar browser storage technologies to make the platform work correctly and to improve your experience. Essential cookies are required for core functions such as keeping you logged in during a session, remembering your language preference, and maintaining the security of your account. Without these essential cookies, the platform cannot function properly, and they are set automatically when you visit cc7. We do not use advertising cookies or tracking pixels that follow you across other websites — our cookie use is limited to what is necessary to run the platform and understand how it is being used in aggregate.

You can manage or delete cookies through your browser settings at any time. However, disabling essential cookies may prevent certain features of the cc7 platform from working correctly, including the ability to stay logged in. If you have questions about how we use cookies or want more detail about the specific cookies set on your device when you visit cc7, please contact [email protected] and we will be happy to provide further information. We review our cookie practices periodically and will update this section if our approach changes.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how cc7 handles your personal information, please get in touch with our support team. You can reach us by email at [email protected] — please include your registered username and a clear description of your request so we can assist you as efficiently as possible. We aim to respond to all privacy-related enquiries within five business days. This Privacy Policy may be updated from time to time to reflect changes in our practices or applicable Philippine law — the "Last updated" date at the top of this page will always show when the most recent revision was made.

Continued use of the cc7 platform after an updated Privacy Policy has been published constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact us to discuss your account options. For general questions about the platform, deposits, withdrawals, or sports betting, our FAQ page is a great first stop before reaching out to support directly. We are committed to being transparent about how we handle your data and to maintaining your trust as a player in the Philippines.